Want to steer clear of hosting pitfalls? From slow communication to inaccurate listings, these missteps can hurt your ratings and revenue. Here’s what to watch out for—and how to stay ahead of the curve.
- Slow or Unresponsive Communication Timely replies to inquiries and messages can make or break a booking. Automated responses or quick, friendly follow-ups make guests feel valued and confident in their decision to stay.
- Ignoring Guest Feedback Guests often provide constructive comments in reviews or private messages. Pay attention to what they say and implement changes where possible—whether it’s adding more cookware or improving the check-in process.
- Inaccurate Listing Information If your listing photos are outdated or you fail to mention that the property is on a steep hill, guests can feel misled. Regularly review and update your listing to ensure accuracy and transparency.
- Skimping on Amenities Little touches, like extra blankets or a well-stocked kitchen, can earn you rave reviews. If you cut corners and provide only the bare minimum, guests might leave lukewarm feedback—or worse, a negative review.
- Poor Property Maintenance A dripping faucet or flickering lightbulb can quickly overshadow your property’s best qualities. Regular checkups and prompt repairs keep your space guest-ready and maintain your good reputation.
